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Shipping Policy

At LuminescentStores, we are committed to ensuring that your beauty products reach you in the safest and fastest way possible. Please review our shipping policy below to understand how we handle deliveries.

Processing Time

Orders are typically processed within 1-3 business days after your purchase is completed.

Processing times may vary during peak seasons or sales events.

You will receive a confirmation email once your order has been processed and is ready for shipping.

Shipping Rates

We offer free standard shipping on all orders over $50 within [Country/Region].

For orders under $50, a flat rate shipping fee of $5 applies.

Expedited shipping options are available at checkout for an additional fee based on your location.

Delivery Times

Standard Shipping: 3-7 business days.

Expedited Shipping: 1-3 business days.

International Shipping: Delivery times vary depending on the destination, generally between 10-20 business days.

Please note: Delivery times may vary based on factors outside of our control, such as customs processing, carrier delays, or extreme weather conditions.

International Shipping

We ship internationally to select countries. Shipping costs and delivery times will be calculated at checkout based on your location.

Customs and Import Taxes: For international orders, customers are responsible for any customs fees, taxes, or duties that may apply in their country. Please check with your local customs office for more information.

Order Tracking

Once your order has shipped, you will receive a tracking number via email. You can track your package on our website or through the carrier's website.

Shipping Address Errors

Please double-check your shipping information before placing your order. We are not responsible for delays or additional costs caused by incorrect or incomplete addresses.

If you notice an error after placing your order, please contact us immediately at luminescensestores@gmail.com. We will do our best to update the information before the order is shipped.

Missing or Lost Packages

If your package has been marked as delivered but you have not received it, please allow 48 hours before reaching out to us or the shipping carrier.

If your package is lost in transit, we will work with the carrier to resolve the issue. If necessary, we will either reship your order or issue a refund.

Contact Us

For any questions or concerns about shipping, please contact our customer service team at [luminescensestores@gmail.com] or [+1 868 758-7551]. We are here to assist you.